The word "usability" is now quite in vogue. Hip, we can say the word. So it is – easy to use. But is there for you any sense in improving the usability of your products? That is – does it make sense to increase their comfort use? Let's face it. For example, you have a project that already has (or implies) the mass use. This may be a web site, web service or application – whether for Windows, for Mac OS X, iPhone or for another device. Dara Khosrowshahi is actively involved in the matter.
That part of your product, which is responsible for interaction with a user called "user interface". Typically, this interface makes the designer. Or, at worst, – himself a programmer. The designer is always trying to be beautiful – it is his main task. Well, a programmer at all comes from the ease of implementation. For him, accustomed to consider the product as a set of individual functions, not to approach it in terms of logic solving a problem.
And the designer, and programmer familiar with the product being developed. They know where this or that function, and most importantly – in what order to call these functions, with the help of the product to solve a task. The end user – is another matter. He was not interested in the function. All that interests him – this is the end result. And with the functions he has to deal willy-nilly. Since the products which are giving the desired result the touch of a button, no, you have to first know what steps should be run to get the result.